The same method of payment used for deposit will be used for refund. For example, if you
deposited money with a credit card – your card will be credited; if you deposited money with a
bank transfer – your bank account will be credited.
Please note that additional fees may be applied by the receiving bank in the event of wire
transfers that involve a bank outside Asia or by the payment service provider in the event of
currency conversions that might be required.
Processing of refund requests can take up to 3 business days.
For a refund request please send us an email at firstname.lastname@example.org with the
following details: or by creating a withdrawal request in the Withdrawal Screen of your Trading
● Full Name
● Email Address
● Payment Method